Frequently asked questions
Why we do surveys:
Surveys are a way of providing a picture of what is going on in society to help the government make policy decisions. A good survey can provide accurate information about people's experiences and situations, which can help to make sure that government policies and services take account of everyone's needs. Surveys are an opportunity for everyone to have their views and experiences recorded.
Are the surveys compulsory?
No, no-one has to take part if they do not want to. We are aware that we are asking people to give us some of their time and that, particularly for companies, time if not often something people can spare. We hope that if people understand the importance of the survey, they will choose to help us and make the survey successful. Surveys are a chance to have your views and experiences recorded.
Are the surveys confidential?
Yes, all information given is always treated in the strictest confidence. The information is never used in any way that allows people or companies to be identified. The results we gather are combined together and results are analysed in a way that no single participant is identified. No identifiable information about anyone is passed to any outside bodies without their knowledge and agreement. TNS-BMRB are an independent and expert research organisation.
We are fully committed to pledge of confidentiality. TNS-BMRB is governed by the Market Research Society's code of conduct and we adhere to the rules of confidentiality that this code demands.
Why should you complete the survey?
The survey is very important as it is an authoritative way that regulated practitioners have of feeding back their collective views to the FSA. It greatly assists the panel in guiding the FSA on how it should set its priorities and deliver its operations.
Who should complete the questionnaire?
The questionnaire should be completed by the most senior person in your firm or group (Chief Executive or equivalent). If, however, there are other senior people within your firm who are responsible for dealing with certain issues with the FSA, for example compliance, you may wish to receive input from them for the relevant sections.
What happens to the survey results?
The Practitioner Panel will use the survey findings to identify and prioritise those areas where the FSA is seen to be performing well and those areas where firms feel that the FSA needs to improve. The Practitioner Panel will use the results of the survey to make specific proposals and recommendations to the FSA. In doing so, it will seek to distinguish clearly between the views of wholesale firms, retail firms, major groups and smaller firms. However all views will be reported at aggregate level only – your responses will remain totally confidential.
Any more questions?
If you have any further questions please contact Anthony Allen at TNS-BMRB Social Research on 020 7656 5599 or by email at Anthony.Allen@tns-bmrb.co.uk.
